Price promise
Buy from us safe in the knowledge you've paid a great price.
If you find the same item locally at a cheaper price, we'll match it. Just get in touch with a link to the item you've found.
Refund policy
At Popit Kingdom, we aim to ensure all customers are happy with their purchases.
If you receive a defective or damaged item, please contact us within 48 hours of delivery with photos, and we will arrange a replacement, exchange, or refund where applicable.
We also accept returns for non-defective items (for example, if an incorrect item was ordered), provided that:
- The item is unused and unopened
- It is returned in its original packaging
- The return is requested on receipt of delivery
Customers may choose between a refund or exchange, subject to item availability.
Return shipping costs are the responsibility of the customer unless the item is defective or the wrong item was sent by us.
Once a return is approved and received, refunds will be processed to the original payment method within a reasonable timeframe.
Please note:
- Opened trading cards, stickers, and collectible items cannot be returned
- Pre-order items are non-refundable unless faulty
For any issues, please contact us at contact@popitkingdom.com or through the message app on our website.